FAQs

Can you deliver to my area?
We deliver to customers within an 8km radius of our store at the Preston Market. This includes the following postcodes - 3044, 3046, 3052, 3054, 3055, 3056, 3057, 3058, 3060, 3066, 3068, 3070, 3071, 3072, 3073, 3074, 3075, 3079, 3081, 3083, 3084, 3085, 3102, 3010.

Is there a minimum home delivery order?
Yes we have a minimum order of $40.

How much does delivery cost?
We charge $8.95 for delivery and this covers processing your order, packing, delivery and fuel costs.

What are your delivery days?
We deliver Monday to Friday.

What time do I have to lodge my order to receive it that day?
The cut off time for same-day delivery is 9am. Any orders received after that will be processed the following day.

Do you offer in-store pickup?
Taking into account the current Covid-19 lockdown restrictions we currently offer an in-store pickup with our online shopping service. Please note that once restrictions ease that this service may no longer be available.

I have a problem processing my order. What should I do?
We kindly ask that you contact us via email and we will do our very best to fix any problems you might be having. Home delivery is a new service that we are offering and we thank you in advance for your patience as we iron out any wrinkles in the system :-)